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Admissions

Please see the information on our Book a Tour Tab for the latest availability
All parents must firstly book a tour to look around the nursery. A full description is on our admissions page.
Please find our pricing here
We don’t have a limit - however we recommend at least two per week. Children on one session per week have struggled to settle at the nursery and have either increased their sessions or left the nursery.

Financial questions

£250. It is a holding deposit used to secure your place and to secure against non-payment of bills. It is refundable after your child has left the nursery.
Our registration fee also doubles as access to a membership scheme giving discounts at local shops and restaurants. Your registration fee signifies commitment to taking up a place at the nursery – our Office Manager spends time on all families on the waiting list, keeping in touch, working out availability, adding to our database and much more when a place is accepted.
The nursery requires payment in advance by standing order to reach the account before/on the 1st day of each month (except for your first month if your child starts mid month). Please set up a regular payment from your bank to us.  Childcare vouchers may need to be set up a few days early to reach our account on the 1st of each month.  A late payment fee will be applied to outstanding accounts after the 10th of each month.
We work with all the childcare voucher companies here is the information you will need to pass to the relevant provider
ALL SAVE- More2childcare Ofsted Reg No: RP907511 Postcode: SE10 9EQ
APPLE – CA00009174
CARE 4 – 21398665
CHILDCARE PLUS - Ofsted Reg No: RP907511. Postcode: SE10 9EQ
COMPUTERSHARE – 0022994798
COOPERATIVE – 85113361
EDENRED – P21039601
FAIRCARE - Ofsted Reg No: RP907511. Postcode: SE10 9EQ
FIDELITY - Reg No: RP907511. Postcode: SE10 9EQ
KIDDIVOUCHERS - Reg No: RP907511. Postcode: SE10 9EQ
REWARD GATEWAY - Reg No: RP907511. Postcode: SE10 9EQ
SODEXO - Reg No: RP907511. Postcode: SE10 9EQ

Holidays, Illness and Sessions

No we pay and rota permanent staff according to the number of children attending.
No we pay and rota permanent staff according to the number of children attending.
Yes we are keen to help when we can and can offer adhoc sessions if we have spare spaces and enough staff to cover. We may need to bring in crèche staff for additional cover. Creche/Ad hoc rates will apply in this instance.
No we require children to be on just one package – we cannot logistically manage children within or timetables to be on two types of care
Any changes to your originally agreed days and times need two months notice and are subject to availability.  We may be able to accommodate an increase to sessions immediately.
We have a training week in August for all staff (this is 21st to 25th August in 2017). We close for a week at Christmas We close for all bank holidays. These closures are still chargeable within your monthly invoice as staff are still being paid as well as the other costs the business continues to incur.

Finishing at the nursery

Two calendar months for children on our traditional (all year round) programme. One full term for term time children.
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